tbaja Frequently Asked Questions
From opening an account to deposits, withdrawals, bonuses and security — find detailed answers to all your questions about tbaja here.
tbaja is one of Bangladesh's trusted online betting platforms. This FAQ page has been created with Bangladeshi players in mind, so you can easily find answers to any question about registration, payments, games, bonuses and responsible gaming. Browse the categories below to find your question — and if you still have any doubts, our 24/7 Bengali live chat support is always ready.
Account and Registration
Account and Registration
To open an account at tbaja you need an active mobile number, an email address and a strong password. The registration process is entirely online and takes just a few minutes. A verification code will be sent to your mobile number — once you confirm your account with it, you are ready to start.
tbaja is only for people aged 21 and above. You will need to confirm your age during registration on the platform. Accounts belonging to underage users are closed immediately and any deposited funds are returned. We treat responsible gaming as our highest priority.
No, each user may operate only one tbaja account. Attempting to open multiple accounts may result in all accounts being permanently closed and any deposited funds being forfeited. If multiple members of the same household need accounts, please contact our support team.
Go to the tbaja Login page and click the "Forgot password?" option. Enter your registered mobile number or email and a reset link or code will be sent to you. Use it to set a new password. For any issues, contact us via 24/7 live chat.
Yes, account verification may be required before withdrawals above a certain amount. This ensures the security of your account and helps prevent fraud. Typically your national ID card or passport details are needed. Your personal information at tbaja is fully encrypted.
Deposits and Withdrawals
Deposits and Withdrawals
Deposits from bKash to tbaja are generally instant — in most cases the funds are added to your account within just a few seconds to a few minutes. A slight delay may occasionally occur due to network issues. If there is a problem, bring your transaction ID to live chat.
The minimum deposit amount at tbaja is ৳100 — this applies to all payment methods (bKash, Nagad, Rocket, Upay and bank transfer). The minimum withdrawal amount is ৳1,000. Make sure your account verification is complete.
Withdrawals via Nagad and all other mobile wallet methods at tbaja are generally completed within 15 minutes to 2 hours. Bank transfers may take a little longer. Make sure your payment details are entered correctly when submitting a withdrawal request.
tbaja does not charge any deposit or withdrawal fees. However, your mobile wallet or bank may apply its own service charges according to its own policies. There are no hidden charges from tbaja.
Yes, both Rocket and Upay are supported payment methods at tbaja. You can also use bKash, Nagad and bank transfer. The minimum deposit is ৳100 for all methods. Choose whichever is most convenient for you.
If the normal processing time has passed, contact our 24/7 live chat with your withdrawal ID and amount. Our support team will verify the matter and resolve it quickly. Keep in mind that large withdrawals may be delayed slightly if account verification is not complete.
Games and How to Play
Games and How to Play
To bet on BPL matches at tbaja, go to the Cricket section first. There you will find a list of ongoing and upcoming matches. Choose your preferred match and market (such as match winner, top batsman or total runs), enter your stake amount and confirm. BPL matches are also available in live betting.
tbaja has a large slot collection from top providers such as PG Soft, Pragmatic Play and JILI. You can play popular titles like Fortune Tiger, Gates of Olympus, Sweet Bonanza and Fortune Gems. Both mobile and desktop offer a smooth experience.
RTP stands for "Return to Player" — it is the average percentage of total bets that a game pays back as winnings over the long term. For example, if a game has an RTP of 96% then on average ৳96 is returned for every ৳100 wagered — however this is a long-term average and results in a single session may differ. All games at tbaja follow fair play principles.
Aviator by Spribe is a crash game. A plane takes off and a multiplier keeps rising — you need to cash out before the plane crashes. The longer you wait to cash out, the higher the multiplier you can get — but the risk also increases. You can find Aviator in the tbaja Casino section at tbaja.
Yes, tbaja is fully mobile-friendly. Opening the site in a smartphone browser will automatically adapt the display to mobile. All games, deposits, withdrawals and live betting work seamlessly on mobile. Both Android and iOS are equally supported.
Bonuses and Promotions
Bonuses and Promotions
Open a new account and make your first deposit to receive the tbaja 120% welcome bonus — up to a maximum of ৳5,000. So if you deposit ৳1,000 you will receive an additional ৳1,200 as a bonus. To activate the bonus, select the bonus option at the time of deposit.
The wagering requirement for the tbaja welcome bonus is just 10x — one of the easiest conditions among online betting platforms in Bangladesh. This means that if you receive a ৳1,000 bonus, you only need to place ৳10,000 in bets before the bonus becomes withdrawable. See the terms and conditions for full details.
The tbaja VIP program has four tiers — Bronze, Silver, Gold and Platinum. The more actively you play, the higher you move up. Weekly cashback goes up to 0.4% at Bronze, 0.8% at Silver, 1.1% at Gold and 1.5% at Platinum. You are automatically entered into VIP tiers with no separate registration needed.
Weekly cashback is calculated according to your VIP tier and added to your account each week. Cashback comes directly to your balance and can generally be used without any additional wagering requirement. You can view your VIP tier and cashback details from the profile section.
No, bonus money cannot be withdrawn directly. Winnings earned from a bonus only become withdrawable after the specified wagering requirement has been met. However, cashback bonuses are generally available under easier conditions. The specific terms for all bonuses can be found on the terms and conditions page.
Security and Responsible Gaming
Security and Responsible Gaming
tbaja uses SSL encryption technology to keep all your personal and financial information secure. Your password is stored in encrypted form and is never shared with any third party. For more details about our privacy practices, see the privacy policy page.
Yes, tbaja takes responsible gaming seriously. You can close your account for a set period or permanently if you wish. To do this, contact our 24/7 live chat or follow the instructions on the responsible gaming page. Self-exclusion takes effect immediately once activated.
Yes, tbaja allows you to set daily, weekly or monthly deposit limits. This makes it easier to keep spending under control. To set a limit, go to your profile settings or let our support team know. Reducing your set limit takes effect immediately, but increasing it may require a waiting period.
Yes, all games at tbaja are supplied by reputable providers such as PG Soft, Pragmatic Play, JILI and Spribe, who follow internationally recognised fair play standards. The games are powered by Random Number Generator (RNG) technology, which keeps every result completely independent and unbiased.
If you feel that gaming is having a negative impact on your life, take a break immediately. Contact tbaja's 24/7 Bangla live chat support — we will guide you through self-exclusion and other assistance options. For more details, visit our Responsible Gaming page.
Change your password immediately and report the matter to our live chat. The tbaja security team will review the account quickly and take the necessary steps. Use a strong password to keep your account secure and never share your login details with anyone.
Need more help?
Still have questions?
Our 24/7 Bangla support team is always by your side. Contact us via live chat — get fast and easy solutions.
Live Chat
Instant support in Bangla, 24 hours a day, 7 days a week.
Email Support
[email protected] — for detailed complaints or requests.
Hours
Always active, following Bangladesh Standard Time (BST, UTC+6).
Get started with tbaja today
Get a 120% welcome bonus and enjoy the best online betting experience in Bangladesh.